
Founded by Penny Chen & Chris Le
Hi everyone, meet Penny and Chris, aka the team behind Pax.
🧠 Penny: 8+ years in research, built algorithms for supply chain and logistics @ Flexport, Amazon & MIT. Chat with her about #optimization #sauna #Taiwan.
🎯 Chris: 6+ years in software engineering, built financial systems and supply chain solutions @ Amazon, Brex & TikTok. Chat with him about #boxing #meditation #Vancouver.
U.S. companies spend over $100 billion annually on import taxes. The good news is that Duty Drawback—a tax refund program—lets companies reclaim that cash! Astonishingly, $10 billion (80% of eligible refunds) go unclaimed each year. Why? The process is a real headache.
Today, dealing with the government and customs brokerages takes months, as they take 10-20% of the refund and refuse to work on claims under $100k. As a result, only large enterprises file drawbacks, leaving smaller businesses out in the cold. With trade wars heating up, duty drawbacks are more important than ever—new rules like Tariff 301 include an additional 25%- 100% duty on $50 billion of Chinese goods. It’s time to make the process simple and accessible!
Pax creates a TurboTax-like experience, requiring no duty drawback expertise. Pax's product uses AI to handle the heavy lifting of collecting, extracting, and validating data and maximizes claim amounts with optimization algorithms. Pax democratizes duty drawback, enabling importers of all sizes to recover money that is rightfully theirs.
Using Pax, companies: