Entropy Launches: The Operating System for Specialty Healthcare

Entropy recently launched!

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^{"Automated Patient Intake & RCM"}

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^{TL;DR: Entropy is building an AI operating system for specialty healthcare that improves over time. All automations sit on top of Atlas, their provider level context layer to ensure that they capture institutional knowledge and build on it over time. They are supporting multiple clinic locations that serve thousands of patients every single month and growing fast.}

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https://www.youtube.com/watch?v=7UdXR-bhzHg

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Founded by Rabii Malik & Hashim Rehman

Healthcare is personal to them. Hashim spent a decade navigating referral hell while managing a chronic condition. Rabii watched his parents do the same. When they sat with specialty clinics, they saw the chaos on the other side - so they are fixing it.

They have spent their careers scaling complex operations. Rabii at McKinsey building digital businesses, Hashim at Careem handling pricing for millions of daily transactions. They have seen what happens when automation actually works and what it takes to build something that scales.

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The Problem

Specialty clinics are drowning in manual tasks that are costing them billions of dollars and failing their patients and referrers.

• Intake staff manually process incoming faxes, emails, forms, and calls.
• Billing staff need to check eligibility, submit prior authorization requests, and submit claims.
• Patients are stuck waiting weeks for urgent care and referrers have no visibility.
• Clinics are losing revenue as they miss out on patients and have their claims denied.

Static automation can’t handle this complexity as SOPs and payor requirements are changing constantly.

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The Solution

Entropy automates your entire referral and revenue cycle workflow - and gets smarter every single day.

• Intake: Capture referrals from faxes, email, portals. Extract patient data, create charts.
• Insurance: Verify eligibility, submit prior auths, track approvals, fight denials.
• Communication: Update referring physicians, remind patients, manage documentation.

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Here's the difference: All automations are built on Atlas, their context layer. It’s a living knowledge base of the clinic’s operations that evolves over time. It learns from every referral, every authorization, every edge case and adapts autonomously. When a payor changes their requirements overnight, Atlas accounts for this without engineering or operational lift.

They are live across multiple clinic locations that process thousands of patient referrals monthly, now 90% faster than manual workflows.

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Learn More

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^{🌐 Visit withentropy.ai to learn more.}

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^{✨ If you lead ops, intake or RCM at a specialty care provider (or know someone who does), get in touch with the founders here.}  

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^{👣 Follow Entropy on LinkedIn.}

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