Novoflow Launches: The Next-Generation AI Call Center for the Healthcare Industry

Novoflow recently launched!

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^{"The AI Receptionist for Medical Clinics"}

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^{TL;DR: Novoflow’s multilingual voice agent answers every inbound & outbound call, schedules directly inside any EHR (Epic, Athena, Medent—even 1990s HL7 feeds), and slashes no-shows. Clinics can reclaim up to $50k/month on average in missed revenue without hiring another receptionist.}

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https://youtu.be/LQA-QeiY_F4

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Founded by Georges Casassovici & Mathieu Rihet

• Georges – CMU engineer and in the voice AI agent space for 5+ years.
• Mathieu – Emory University Scholar, ex-medical interpreter, been in the healthcare space for 2+ years

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❌ The Problem

The old reception model is breaking. Outsourced call centers, dead-end IVRs, and half-integrated schedulers still miss 42% of patient calls. Each unbooked physician hour stacks into a $50,000 monthly loss in revenue per average independent clinic. Medical practices are stuck because decade-old and proprietary EHRs can’t accept real-time integrations from next-gen solutions.

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🏥 Their Solution

Full-stack AI receptionist

1. 24 / 7 voice AI greets patients in 25+ languages, verifies insurance, and classifies intent in real-time.
2. Universal EHR plumbing writes, reschedules, or cancels appointments natively inside any system.
3. One-hour go-live: point their SIP trunk at the clinic’s number—no new phones, no code.
4. Dashboard & KPIs: abandonment, call-to-appointment conversion, provider utilization, no-show rate.

Early adopters project a 10% jump in provider utilization and a 22% lift in call-to-appointment conversion—with happier patients to match.

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‍Why They Are Building This

They spent two years as French & Spanish medical interpreters. Receptionists called them after hours because patients couldn’t communicate, and clinics lost money while care was delayed. They realized voice AI + universal EHR integration could fix the bottleneck for the 100k+ clinics still trapped by legacy software.

Learn More

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^{🌐 Visit www.novoflow.io to learn more.}

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^{🙏 Know an independent clinic, multi-specialty group, or surgery center bleeding revenue to missed calls? Have friends or family running front-desk operations that need multilingual coverage? Want to beta-test features like outbound recall automation or balance-due collection? Book a demo here.}

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^{👉  Intro them! They are only onboarding 3 more clinics this month. Email the founders here or here.}

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^{👣 Follow Novoflow on LinkedIn.}