Problem: Vets can’t keep up with the calls they get
🫥 Understaffed: The pandemic caused a pet boom with record demand for vet services
🚆 Undertrained: One in three veterinary receptionists leaves their job each year
☎️ Phone-based: Vet clinics handle 80% of their communication over the phone
⏳ Result: Clinics miss calls and clients. They also fail to fill in cancellations on short notice, decreasing efficiency. Callers spend 67% of their call time on hold
Solution: An AI Receptionist for Vets
Handling all calls through verticalized AI agents trained on veterinary knowledge and receptionists’ manuals (they’re talking literal binders 📚)
Interactions with internal software to update patient files, manage schedules, and execute necessary administrative tasks
Automatic outbound calls to fill missed appointments on short notice
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